Business objectives and process improvement. How to make them fit?

Let us challenge your understanding of work organization and process improvement, introduce basic concepts of Lean Six Sigma and answer your questions related to applying it in your particular context in just 1 hour!

What: Business objectives and process improvement. How to make them fit? When: 01 September, 2014; 18:30h
Where: ITCE Training Center, 115G "Tsarigradsko shose" blvd, fl. 1, Business Center "Megapark", Sofia 
Presented by: Teodora Bozheva, Lean Six Sigma Black Belt
Confirm by: 27 August, 2014, seats are limited, registration needed to participate!

The event is co-organized by ESI CEE and ITCE. Companies spend thousands of Euros annually on organizational and process improvement.

Some initiatives succeed. Others are turned off, postponed or directly cancelled due to not accomplishing stated objectives. In today’s competitive world business needs sustainable solutions that allow achieving ever higher performance. Lean and Six Sigma are two complementary approaches that help organizations evolve and stay competitive in context of market changes and uncertainty. In particular

Lean Six Sigma is applied with the following objectives:

• Reduce defects through eliminating their root causes
• Shorten delivery time
• Identify and eliminate hidden waste and costs
• Improve workflow efficiency
• Reduce bureaucracy
• Increase customer satisfaction
• Increase employee satisfaction
• Increase bottom line (profit)

The purpose of the event “Business objectives and process improvement. How to make them fit?” is to challenge your understanding of work organization and process improvement, introduce basic concepts of Lean Six Sigma and answer your questions related to applying it in your particular context.

The speaker Teodora Bozheva has more than 20 years of experience in the field of software development and IT. Through interactive trainings, and coaching she motivates people and helps companies embrace best practices effective management methods. In 2008 Teodora received the Lean Six Sigma Black Belt training from Systonomy, a pioneer in applying the methodology in the Software Engineering and IT domain. Since then she has been using the techniques for optimizing organizational processes.

Teodora is Lean Kanban University Accredited Kanban Trainer as well as CMMI Institute Certified Instructor.

Agenda

• 18:30 –19:00 –Registration
• 19:00 –19:45 –Business objectives and process improvement. How to make them fit? – speaker Teodora Bozheva
• 19:45 –20:00 –Q&A
• 20:00 –21:00 –Cocktail

Process improvement is a long journey. So do not lose your time, start now. Looking forward to seeing you at the event!

Please, confirm your attendance by August 27, 2014 hristina (at) esicenter (dot) bg or +359 2 4899740; +359 897 906 431 - Hristina Nikolova (ESI CEE Training Manager)